Upon acceptance of your return, the funds will be issued to your original payment account. Please contact us first and return it as instructed. If you don't like the jewelry (The items must be unused and undamaged) and in its original packaging. We promise an easy 30 days return policy. What if I DON'T like my jewelry after receive it? For more details, please visit Customs & Tax in full. However, you may need to pay the customs duties by yourself. You will not be charged any consumption tax. Will I have to pay customs duties, taxes or other fees? Shipping time depends on the shipping method you selected. Usually it may take up to 4-6 business days. Processing time differs from product to product. Total Delivery Time= Processing Time + Shipping Time The rates and shipping time differs from country to country, please visit Shiping & Delivery page for more information. We can ship our products to every place in the world with international logistics. Where do you ship to? How much of the shipping cost? For more information, please read our Privacy Policy in full. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you. We are totally committed to protecting your privacy. Meanwhile we recommend you to use Paypal. How do you secure my payment information?Īdorlla is using HTTPS security protocol sitewide and do not process any of your payment information ourselves. If your payment isn't shown at checkout page, please contact us.
We currently accept payment via all major Credit Cards, Paypal, Western Union & Bank Transfer.
Infinity heartbeat necklace full#
If it’s after business hours, leave us a clear and detailed message with your full name, phone number, and order number (if available) via email. If you receive an order confirmation email and notice a mistake with the order, please contact us as soon as possible. How do I make changes after my order has been placed? Please note that the personalized items there is a
When the carrier returns an Undeliverable package because of address problem to us, you will be charged for reshipping costs. You can also check the status of your order from here IMPORTANT This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. When your order are shipped, you will receive a shipping notification email. If you require further tracking information, please You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site. However we are unable to change the shipping method or address once we ship your orders. The address can be changed before we ship your orders. Please note that the shipping address will be take from PayPal record (PayPal checkout model).If your shipping address is different from your billing address, please specify this during checkout. *Please note that the time frame mentioned above doesn't include production time and does not account for delays caused by vendors or service and weather disruptions.
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